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    • Ordering Shipping & Returns

    Ordering

    You are currently on the Australia Bookstore Hub. Orders can only be purchased in Australian Dollars (AUD) and all prices include GST. Online orders can be shipped to addresses within Australia and New Zealand. For orders going to other international addresses please Contact Us for shipping cost and processing.

    Returns Policy

    You may return most new, unopened items within 30 days of delivery for a full refund. (See exception below) We'll also pay the return shipping costs if the return is a result of our error (incorrect or defective item, etc.).

    Exception: USB Flash Drives are non-refundable.

     

    Regarding Curriculum on USB Flash Drives.

     

    • Flash Drive files only play on Mac and PC operating systems.

     

    • Flash Drives are "Read Only" files.

     

    • Flash Drives are engineered to prevent files being copied on a computer hard-drive.

     

    • Although USB Drives can be "mirrored" on a Television Screen, they will not play directly to a TV USB port.


    If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

    Shipping

    Most orders ship within 12-36 hours.  Growing Families Australia uses Australia Post for all shipping.

    Please Contact Us for any shipping enquiries.

    Orders can be picked up locally in Brisbane, Queensland. Please contact us via the contact page to arrange.